Eligibility

  1. To be eligible to participate in the Promotion you must be aged 18 or over and residing in the United Kingdom (‘Participant’). Businesses are excluded from participating in this Promotion except for business customers purchasing the Qualifying Product(s) through Carphone Warehouse, EE,O2, Three or Vodafone business customer accounts (“Business Customer”)
  2. A claim must be made by the end user Participant, and must not be submitted through agents, retailers, resellers, third parties or in bulk.
  3. Only two claims per Participant is permitted. Only one claim per purchase of a Qualifying Product is permitted, unless you are a Business Customer whereby you can make up to 10 Claims. Only one claim per Qualifying Product is permitted. This Promotion cannot be used in conjunction with any other Huawei promotion.
  4. Participants who cancel their order will not be eligible to receive the Promotional Item.
  5. Participants must purchase the Qualifying Product from a Qualifying Retailer by 23:59 16th August, 2018.
  6. Participants who return the Qualifying Product to the Qualifying Retailer within 14 calendar days of the date of purchase will not be eligible to receive the Promotional Item. The date of purchase counts as day one (1).

Entry

  1. Participants must visit https://www.huaweipromo.co.uk/p20summerpromo on or between 1st August and 14th September 2018, complete and submit the claim form (including providing the IMEI of the Qualifying Product, Participant’s postal address in the UK where the Promotional Item shall be delivered) and upload a copy of their proof of purchase of the Qualifying Product from a Qualifying Retailer. Claim form information and supporting documents for purchase must be received on or before 23:59 BST 14th September 2018 to be eligible to claim for a Promotional Item free of charge. See FAQs at https://www.huaweipromo.co.uk/p20summerpromo for details of the form of supporting documents required as evidence of purchases for each of the Qualifying Retailers and, the information to be provided as part of the claim form process. If you are a Business Customer you will need to provide information about your company including business name, registered company number (if applicable) and proof of purchase of the qualifying items under Carphone Warehouse, EE,O2, Three or Vodafone’s business customer account – see FAQ’s on web-site.
  2. The Promotional Item are subject to availability, while stocks last and shall be allocated on a first-come-first-served basis. Huawei reserves the right to replace the Promotional Item with an alternative promotional offer of equal or higher value if circumstances beyond Huawei’s control make it necessary to do so.
  3. The Qualifying Products are subject to availability while stocks last.
  4. The Administrator will post the Promotional Item within 30 days of successful claim validation, to the UK address provided by the Participant in the claim form and, the Promotional Item will require a signature on delivery.
  5. The Promotional Item comes with the Huawei consumer limited warranty of 3 month, where details can be found at: https://consumer.huawei.com/uk/support/warranty-policy/.
  6. Compensation for the Promotional Item in cash, its exchange, or its transfer to other persons are excluded.
  7. If the claim is deemed to have not been submitted correctly, the Participant will be notified via email and offered the opportunity to provide the required information within seven (7) calendar days of receipt of the email. If no response is received within seven (7) calendar days of the email being sent, then the claim shall be marked as invalid and the Participant will no longer be eligible to receive the Promotional Item. It is the Participant’s responsibility to contact us if you have not received an update on the status of your claim within seven (7) calendar days.
  8. Subject to condition 10 above, claims that are incomplete will be deemed invalid. Huawei or the Administrator are not responsible for lost, delayed or damaged data which occurs during any communication or transmission of claims.
  9. Huawei reserves the right to withdraw or amend the Promotion or these Terms and Conditions and to disqualify claims which it considers do not comply with these Terms and Conditions at any time at its own discretion. Huawei’s decisions regarding all promotional matters will be final, and no correspondence will be entered into.
  10. Huawei and the Administrator shall have the right, where necessary, to undertake all such action as is reasonable to protect themselves against fraudulent or invalid claims including, without limitation, to generate or require further verification as proof of purchase, as well as the identity, age, and other relevant details of a Participant, deny issuing Promotional Item, or terminate the Promotion due to excessive fraud. This process may involve Huawei sharing information with third parties.
  11. Huawei excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a Participant arising out of or in connection with the Promotional Item or this Promotion. Without prejudice to the preceding restriction, and to the maximum extent permitted by applicable law, in no event will the Huawei liability to you exceed £50.00.
  12. “Data Protection. Participant’s personal data provided by the Participant when making a claim under this Promotion shall be processed in accordance with Huaweipromo.co.uk’s Privacy Notice at https://huaweipromo.co.uk/privacy
  13. Administrator: Opia Limited, company number 06021170 with its registered offices at Priory House Pilgrims Court, Sydenham Road, Guildford, Surrey, GU1 3RX
  14. The Promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Track your claim

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Your claim ID will be supplied to you once you have completed your online claim.