A cookie is a text file stored by a web server on a computer or mobile device, and the content of a cookie can be retrieved and read only by the server that created the cookie. Cookies are unique to the browser or mobile application you are using. The text in a cookie often consists of identifiers, site names, and some numbers and characters.

Huawei stores cookies on computers or mobile devices for the purpose of improving user experience.

ThreatMetrix utilizes cookies and other shared objects (LSOs) to identify returning devices. Furthermore, ThreatMetrix ExactID technology uses several different types of cookies / LSOs in the profiling process rather than a single Flash or browser cookie used by alternative solutions. ThreatMetrix utilizes the following cookies: browser cookies, HTML 5 objects, Flash LSO and HTTP eTags.

We use Google Universal Analytics, including the tracking code gtag.js.

How to manage cookies, local storage technologies and tracking

Cookies: You can manage or delete cookies at your own preference. For details, visit AboutCookies.org. You can clear all the cookies stored on your computer, and most current web browsers provide the option of blocking cookies. However, blocking cookies will require you to change your user settings every time you visit our website. Find out how to manage cookie settings for your browser here: Internet Explorer > Google Chrome > Mozilla Firefox > Safari > Opera.

If you clear cookies, you will need to change your settings the next time you visit Huawei websites. Note that some Huawei services require the use of cookies. Disabling cookies may affect your use of some or all functions of these services.

Other Local Storage: Huawei and some third parties may use other local storage technologies, for example, local shared objects (also called "Flash cookies") and HTML5 local storage, in certain products and services. Similar to cookies, these technologies store information on your device and can record some information about your activities and preferences. However, these technologies may use different media from cookies. Therefore, you may not be able to control them using standard browser tools and settings. For details about how to disable or delete information contained in Flash cookies, click here.

Do Not Track: Many web browsers provide a Do Not Track function that can release Do Not Track requests to websites. Currently, major Internet standardisation organisations have not established policies to specify how websites should handle these requests. If you enable Do Not Track in your browser, all Huawei websites will respect your selection.

Track your claim

Track the progress of your claim by entering your claim ID

Your claim ID will be supplied to you once you have completed your online claim.